Whether you’re at home or on the go, video appointments mean you can see a GP wherever you are, and all our Doctor On-call GPs are available 24/7 so you have round the clock care at your fingertips.

We know video consultations make seeing a GP easier but if you are still not sure how a video appointment can work here’s a guide to what to expect.

How do video appointments work?

Just like a regular GP appointment, you can discuss your health concerns privately and confidentially – it’s like being in the same room as your GP. To get the most out of your appointment here’s what you need to do to prepare.

Get yourself comfy

Choose somewhere quiet and private for your appointment, whether its by phone or video call. If you’re likely to be interrupted just let your GP know.

Have your tech in check

Whatever device you’re using, make sure it’s charged. And it’s vital you have a good internet connection. If it is a video call make sure you enable your camera and microphone before your appointment.

Get what you need

It is a good idea to have any medication you take ready so you can show your GP when you need to. Your GP will lead the conversation, but it’s good to consider why you’ve made this appointment, your symptoms and what you’re hoping to get from speaking to a GP.

At the end of your appointment, make sure you’re clear about what will happen next. If you’re unsure about anything, just ask.

And don’t forget, our doctors can share your consultation notes directly with your NHS GP too. After every appointment, your GP will write up your consultation notes onto the platform to be shared with your NHS GP whenever you need to. You’ll then have the option to view and download these notes at your discretion. That means you have all your health notes at the tap of a button.


Get started today

The onemedifund Doctor On-call service is operated by our partners Doctor Care Anywhere. Before you can make an appointment you’ll need to activate your account. Activation only takes a few minutes and will save time whenever you feel unwell.

Find out more & Activate your account